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Vacancies At Telkom Call Center Jobs in South Africa

Jobs 1-10 of 11

Call Coordinator Midrand

 DatacentrixMidrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and


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Mcse Engineer Midrand

 DatacentrixMidrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and


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Product Manager NEW

 FreerecruitCentral Johannesburg

products in emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology


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Wireless Networking Technician (high Site) NEW

 Protea PlacementsPlettenberg Bay

performance. Coordinate with the Network Operations Center (NOC) and other teams to address network outages


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Customer Success Specialist (jb4436)

 FreerecruitCentral Johannesburg

background. Availability to conduct 20-30 minute calls throughout the day, based on client needs. Previous Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist


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Support Technician Stellenbosch, South Africa

 Capital H StaffingStellenbosch

the progress and outcome of high-impact support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitoring Systems


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2nd Line It Support Montague Gardens

 West Coast PersonnelCape Town City Centre  R30 000 to R40 000 Per Month Dependent

party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets


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Senior Angular Developer Johannesburg

 E-merge It RecruitmentJohannesburg  900000

ability. Contact Dewald on dewaldbe-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities


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Support Technician Level 1

 FreerecruitKloof Street

Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity


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Senior Voice Engineer Randburg

 Humankind GroupRandburg

supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience


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