Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:
policies within Active Directory services. Implementation, administration, and maintenance – both Physical at a hardware and software level. Licensing Administration and Maintenance in respect of Network Systems Virtualized Technology Certification Microsoft SQL Administration would be advantageous. Cisco Certified Network years' experience in a Network Engineering & Administration role within a Banking, Audit or similar corporate
support calls to ensure user support and that high service levels are maintained.
optimization of end-user computing systems and services. Skills required to contribute: •Lead and manage desktop support, device management, and end-user services. •Develop and implement strategies for managing for desktop support, incident management, and service delivery to ensure consistent and high-quality metrics and service level agreements (SLAs) to identify trends, address issues, and optimize service delivery CompTIA A, Microsoft Certified: Modern Desktop Administrator Associate, or similar are a plus.
applications, ensuring efficient administration and user-related services availability. If you are a proactive support calls to ensure user support and that high service levels are maintained Support ongoing operations
understanding on IP Phones, PBX, IRV, routing) Server Administration (Domain, DNS, DHCP, Group policies, Active profile with system requirement) Application Administration SSO, CRM (learn, create & manage user access with 3rd party providers Google Workspace (Administration) Web domains (will manage company domains,
needs. They provide multi-technology consulting services on all aspects of application software, infrastructure translation into detailed designs using selected services and products. Management of full software development approval (Specification, Technical Blueprints, Training, User manuals) Supports a change programme or
needs. They provide multi-technology consulting services on all aspects of application software, infrastructure translation into detailed designs using selected services and products.
team members. Integrate software with third-party services. Document changes and create help manuals. Proven in the launch of the software. Assist in user training and helps manuals. Maintenance Troubleshoot and
team members. Integrate software with third-party services. Document changes and create help manuals. Proven in the launch of the software. Assist in user training and helps manuals. Maintenance Troubleshoot and