New work in at an African Digital tech hub with a core focus in User experience design, web and mobile
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator important part for this role as this creates strict timelines for a Service Desk Agent to work within. tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
escalations are timed correctly and executed professionally. Managing more than one project at a time Integrate Integrate as part of the client's Project Management Team Working well with people that are under pressure.
language barriers might exist. - Ability to work as part of a team, interdependent as well as independently submit deliverables on time and in excellent quality. SELF STARTER. - Above board work ethics – this is of Willing and able to travel, for up to 2 weeks at a time (international). WHICH QUALIFICATIONS/EXPERIENCE using JIRA / Confluence - Experience working within an Agile Working Methodology WHAT WILL BE YOUR ROLE of taking up different tasks within a project or work.
and contribute to global success. Apply now to be part of our dynamic team ESSENTIAL SKILLS REQUIREMENTS: additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS: presentation skills - Self-starter - Above-board work ethics - Flexibility to take up different tasks to travel internationally - Willing and able to work shifts, after hours, and on public holidays QUA an IT Testing environment - Minimum of 10 years working experience ROLE AND RESPONSIBILITIES: - Defining
Months Contract (Renewable), Hybrid
Work Location: Sandton, Johannesburg
Employment Type: 6 Months Contract (Renewable), Hybrid Work Location: Sandton, Johannesburg More about the project: have a seat at the decision-making table. You will work directly with tech and business to come up with focused solutions. With our flexible ways of working, you can work from home or the office in Johannesburg Job Description / Responsibilities: Requirements: Work with external and internal clients to fully understand guiding our delivery teams in a desirable direction. Work with other partners to deeply understand the needs
infrastructure projects within the country, ensuring timely delivery and adherence to quality standards. Coordinate to IT disaster recovery planning and execution as part of the overall business continuity strategy.
excellent analytical skills, and the ability to work collaboratively in a fast-paced environment. Test resolution using bug tracking tools. Collaboration : Work closely with developers, business analysts, and to work independently and as part of a team. Good organizational and time-management skills. Work Experience:
least 5 years of Project Management experience working on multiple digital technology projects, with SAP and monitoring project plans, project schedules, work hours, budgets, and expenditures. Identification each goal and objective. Build out Statement of Work for projects with the relevant subject matter experts its importance in a project Solid organization and time-management skills Exceptional verbal, written, and collaboration skills Ability to work effectively both independently and as part of a team. Competency in Microsoft