management software, such as TestLink or Quality Center. Experience with test automation tools. Proficient life-cycle management software, such as Jira or Quality Center. Relevant tertiary qualification in Information
mandatory
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
ware/ Application Support (Sales/Service)
Call logging Â
General Administration   Â
Calling ALL Linux System Engineers Do you want to indulge in the perks of REMOTE WORK Are you passionate
Management Team, Merchants Department, Impacted Call Centre Agents.
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation
and networking. You will meet set SLAs based on call categories and classifications. You will be responsible