Vodacom Call Center Jobs in Sandton, Gauteng
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Call Coordinator
Sandton
Negotiable Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
- Call Management
- SLA Reporting
- Productive Time
- Call Escalations
- Call Escalations
- Call Updating and Quality Assurance
Your expertise:
- Minimum Minimum 1 – 2 years Call Coordinator Experience
- Microsoft Office Knowledge
- Basic IT
share this job on whatsappCall Centre Agent
Sandton
Market related
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Call Centre Team Manager Sandton
NutunSandton
experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of
Team Leader: Fraud Analysis (bank Call Centre)
Talenco Recruitment SpecialistsSandton
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
Business Development Consultant
Sandton
either as a broker agent or tied agent
- Call center agents not preferred unless they have a minimum
Business Development Consutant X 10 (sandton)
Sandton
either as a broker agent or tied agent
Business Development Consultant Sandton NEW
The Legends AgencySouth Africa
R15000 (continuous professional development) points Call center agents not preferred unless they have a minimum
Business Development Consultant R15000 NEW
The Legends AgencySouth Africa
R15000 (continuous professional development) points Call center agents not preferred unless they have a minimum
Field Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Senior Contact Centre Agents
FreerecruitCentral Johannesburg
accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications Centre with regard to attending and resolving voice calls received; ● Report to the Stakeholders Relations Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added
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