including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Reference: JHB000731-LG-2 An industry leading Bank has an exciting opportunity available for a Architect scalable, secure, and compliant with industry standards. Lead and mentor a team of developers and engineers Application development Standards and governance Ideal: Detailed knowledge of: Banking systems Agile development Knowledge of UML Solid understanding of: Bank's systems environment Bank business model Best practices for Quality
Reference: JHB000731-LG-2 An industry leading Bank has an exciting opportunity available for a Architect scalable, secure, and compliant with industry standards. Lead and mentor a team of developers and engineers Application development Standards and governance Ideal: Detailed knowledge of: Banking systems Agile development Knowledge of UML Solid understanding of: Bank's systems environment Bank business model Best practices for Quality
Incidents and Service request according to ITIL standards • Follow up on existing and outstanding tickets escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes accountability for incident management as per ITIL standards and best practice • Respond to all customers within computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
Reference: JHB000735-LG-2 An industry leading Bank has an exciting opportunity available for a Solutions research, compliance, and delivery, driving the bank's technological direction. Flexible Work Environment: work-life balance. Rewarding Projects: Work on the bank's highest-profile Salesforce projects, making a direct Application development Standards and governance Ideal: Detailed knowledge of: Banking systems Agile development Knowledge of UML Solid understanding of: Bank's systems environment Bank business model Best practices for Quality
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful quality delivery. Create a centre of excellence that maintains, standards, practices and competencies Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets
a brief into a specification document to LMS standards To estimate the amount of work required to deliver knowledge General knowledge of using SQL A good standard of English communication and articulate written to Lean methodologies. General familiarity with standard business processes, possess a business acumen Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge knowledge/context. Knowledge of sales and advice processes, standards, and guidelines. Familiarity with financial services