The NOC Supervisor plays a pivotal role in supporting the NOC Manager in ensuring the smooth operation activities within the Network Operations Center (NOC), supervising NOC agents / engineers, and collaborating closely experience in networking Proven experience in both NOC or Service Desk supervisory roles. ITIL (Information
Keep track of degraded Fiber segments (shared by NOC/Support) and schedule Maintenance windows to carry
Support or similar role. Proven track record within a NOC, IT or ISP environment. Basic knowledge of ISP networking