for a Operational/Training Manager, located in Sandton. Key Responsibilities: Operational Management: Oversee service center's operations, including staffing, resource allocation, and workflow management. Develop and and implement operational policies, procedures, and performance standards to ensure high-quality service performance indicators (KPIs) and metrics to track operational efficiency and identify areas for improvement Collaborate with cross-functional teams to address operational challenges and drive process improvements. Maintain
meets ambition. Position Overview: As the IT Operations Manager, you will be responsible for overseeing and skilled professionals in managing and delivering infrastructure design, operational excellence, and information Lead and manage a team of IT professionals responsible for infrastructure design, operational excellence Proven experience managing and delivering infrastructure design and operational excellence in a fast-paced fast-paced environment. Strong background in managing and delivering information security systems and processes
expertise to foster growth and innovation. Our client operates with a mission to empower entrepreneurs by providing will entail overseeing all operational activities within the IT Operations team, ensuring the seamless Duties and Responsibilities: Leadership and Management: Manage and lead the IT Infrastructure / Support and performance evaluations. Ensure diligent management and maintenance of the company's IT infrastructure agreements. Operational Efficiency: Develop and implement IT Operations Plans to enhance operational efficiency
Solugrowth is in search for an Operations Manager to be accountable for the delivery of services that exceed customer expectations through the effective management of people, process, and technology. This role • Ensure that service levels are monitored and managed to achieve SLA targets. • Ensure that service delivery aligned to the contracted scope of services. • Management of staff, other internal resources, and 3rd party regarding escalations to customers and senior management. • Resolve and coordinate customer queries and
Senior Billing Operations Engineer ( VoIP) As Senior Billing Operations Engineer, you will be responsible data/reports to identify opportunities for improvement ● Manage national and international calling underlying carriers Build and manage Billing processes and procedures ● Strategic direction on billing operations at co ● Migration Years working experience with Linux / Unix based operating systems ● 8 - 10 Years experience with SQL databases ● Ability to overcome obstacles and prioritize/manage workload ● A strong desire to find and solve problems
for an IT Security Operations Analyst to join their dynamic team. You will manage access to domain resources various Business applications and services. Operational Support: Create user accounts on Active Directory security authorization requests in accordance with operating procedures. Troubleshoot and resolve authorisation administration procedures that safeguard the operating environment against accidental or unauthorized unauthorized modification or disclosure. Provide monthly management information to demonstrate performance of the
about a brand new role for a Senior B illing Operations Engineer within a well established ICT company Join this innovative team as a Senior Billing Operations Engineer, where you'll take charge of the core drive innovation and stability in our billing operations, making this role a key player in our success Years working experience with Linux / Unix based operating systems 8 - 10 Years experience with SQL databases What will you be doing? Billing System Management, Rate Management, Billing Process Optimization, Customer
Position Summary: The clients network operations division operates, architects, and maintains the core network infrastructure of the business. The team manages a range of network services which support the clients for network availability, capacity, and release management of infrastructure, and it drives technical innovation infrastructure projects and operations for the region and business. The Network Operations Engineer's role is is to ensure that core network operations are reliable and efficient by monitoring network performance
Position Summary: The clients network operations division operates, architects, and maintains the core network infrastructure of the business. The team manages a range of network services which support the clients for network availability, capacity, and release management of infrastructure, and it drives technical innovation infrastructure projects and operations for the region and business. The Network Operations Engineer's role is is to ensure that core network operations are reliable and efficient by monitoring network performance
search of a dynamic Product and Operations focused Compliance Manager to lead the compliance journey towards successful track record of 5 years as a Compliance Manager managing and leading a Compliance Team (preferably data analysis. Your Mission: As the Compliance Manager, you'll play a pivotal role in revolutionizing their Product, Development, Sales, Marketing, Operations, and CX teams. By acquiring a deep understanding Opportunities: With a direct reporting line to our Head of Operations, this exciting role opens doors to limitless