technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
Conduct logical deployments of cloud configuration/s Automate cloud services Collaborate with Public Cloud Conduct logical deployments of cloud configuration/s. Maintain and enhance cloud service offerings including
technical support on all Retail and Warehouse application s on SQL databases. Troubleshooting and resolving incidents
relevant stakeholders for specific vertical(s)/roadmap(s) are correctly identified and consulted. Work
acknowledged as the preferred and market-leading centre of excellence for Microsoft knowledge, understanding
InfoSec tools and techniques i.e. O365 Security Centre, Mimecast, Qualys, AV, SIEM's, Qualys and Nessus
or rapidly made available to users of the system/s with an as high degree of integrity as possible. What
/ LEGAL CERTIFICATION CompTIA A CompTIA N COMPTIA S (advantageous) Relevant OEM certifications (HP, Dell
roles, and responsibilities. Associates or Bachelor s of Science degree in related field 3 years of functional
JavaScript, jQuery framework, Typescript framework/s. Angular. Containerization with Docker and Kubernetes