the Alliance Banking Strategy. Provide strategic product direction to the alliance banking coverage team consumer and business banking verticals) and align with industry standards and banking regulations. Minimum In-depth knowledge of banking operations and regulations. Deep understanding of banking technologies and software implementation projects. Understanding of relevant banking legislation and regulations. Advanced analytical stay agile and adaptable in a rapidly changing banking landscape. Collaboration with cross-functional
accounted for. Keep the asset register up to date. Log calls with external providers where and when necessary technical support to the Theatre and Fine Arts Centre. Relocate, install, set up, and configure technology Manage support calls by providing continual feedback, timely resolution, and follow-up calls subsequent to Ability to collaborate with I.T team to maintain standards and SLA's Great attention to detail Excellent
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
of system resources and adherence to industry standards. Design and implement firmware for embedded systems ability. Contact Mpho a t mphome-merge.co.za or call him at 011 463 3633 to discuss this and other opportunities
quality assurance activities · Comply to coding standards. · Communicate effectively and clearly with PM/DM committed to the repository as per the company standard. · Ensuring all required documentation are completed timelines. · Maintaining and contributing to system standards. · Ensuring Timesheet is submitted by close of follows: • Monitor and ensure that all support calls are attended to and that all tickets are resolved
verbal. • Attend to all logged support incidents and calls. • Communicate timelines with customers while adhering response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and management. • occur. • Maintaining and contributing to system standards. • Ensuring Timesheet are completed via the Freshdesk
progressive experience within a big data environment (Banking, Finance, Mobile Network, Value Added Reseller
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
documentation. • Supports Engineers on customer calls when needed. • Design and implement network segmentation
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities