industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible development Technology management Analyse customer feedback Escalation management Resource planning Reporting
analysis function whilst also performing the project manager role. The incumbent will be responsible for documenting operations Manage the project through its lifecycle Effective self-management and teamwork Risk and Issue This includes quantifying the risks, Identifying an owner of that Risk and if they occur and also driving driving the close out of the Risks and Issues that are logged. Decision logging - In many sessions when proficiency Knowledge and understanding of project management principles Command of business analysis techniques
Trading, Risk & Product, you will serve as a vital link between operations and the MTS (Managed Trading Perform other trading duties as requested by management. Risk Tasks Detect and prevent fraud across product accounts and disputes and report findings to management. Assist with FIC/AML compliance and conduct EDD Assist Marketing and Customer Service with queries. Risk Tasks Collaborate with the payments team to investigate perform any other ad hoc duties requested by management. Minimum 3 years of experience in a related position
Identifies possible risks and reports to Team Lead Deploy, Monitor, Repair, Support and Manage Desktop & & Notebook Hardware, Manage Windows Operating Systems, Office Automation Software, Printers, Scanners real time Comply to Company processes/policies Manage operational expenses and accurate recording of
ecommerce system easy to use, speedy and secure. • Manage the day-to-day tasks related to the online shop checking orders, and managing the online packing team etc. • Product data management - ensuring all product Listing new products on the website. • Overall management of e-commerce stock - plan and maintain a sufficient resolve customer queries. • Customer Relationship Management - build retention and acquisition strategies courierIt integration beneficial) • E-Retail management and maintenance. • Professional Skills Technical
Service Supervisor - Mid Management. The Office Automation Print Service Mid Management Supervisor oversees office automation framework. This role involves managing a team responsible for providing efficient and collaboration and continuous improvement. Print Service Management: Oversee the planning, execution, and monitoring standards and company policies. Resource Management: Manage print resources, including printers, copiers abreast of advancements in print and document management technologies. Evaluate and implement new technologies
experience desirable RESPONSIBILITIES: • To maintain and manage various VOIP networks and services for customers satisfaction through the delivery of timely, and well managed projects • To respond to customers queries and to enhance the service offering of the network managed services • To deploy and plan technology • To implement
and efficiently. Provide Control-M batch support. Manage, Implement and co-ordinate Control-M batch schedules server is to the candidates benefit. Experience in managing/troubleshooting/optimising of complex Control-M
on-site IT assistance to end users. Ordering and managing printer toners, logging printer services and faults
Communications Technology (ICT) and a distinguished Managed Services Provider, stands at the forefront of the