technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
with Finance master data objects (profit centre, cost centre, cost element, G/L account, asset master)
field work might be required to assist with support calls.
be required to adhere to various SLAs within governance parameters in support of the successful implementation initiative files in an orderly manner as per the BCE governance requirements.
Governance:
of software development trials, heed this cosmic call! Send forth your resume and portfolio, showcasing
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
TO R466 602 PER ANNUM ● REF NO: CS 81/24 ● CIVIC CENTRE, CAPE TOWN Requirements: Minimum qualification
TO R570 387 PER ANNUM ● REF NO: CS 78/24 ● CIVIC CENTRE, CAPE TOWN Requirements: Relevant B Tech/B degree/