We require candidates that play a crucial role in providing technical assistance and support to our clients regarding network-related issues. You will be responsible for monitoring, troubleshooting, diagnosing, and resolving network problems to ensure our clients' systems operate efficiently. Majori
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With a reputation for excellence in the aviation/airline industry, we are dedicated to ensuring our passengers have a
includes the provision of technical roadmaps that are governed by strategic direction, the business requirements Requirements: Minimum L3 Data Centre Technical skills Client facing Data Centre design and architecture (Cloud/Hybrid
Reporting, Risk Management and Governance Project Support Services Lean Agile Centre Excellence Research and
software Team leadership IT Architecture and Governance Project management IT systems engineering, application support, and user management IT governance and security Data governance and security IT availability, resilience production environment such as Cloud and/or Data Centres Procurement and IT asset management KNOWLEDGE:
Information Security resilience, and act as technology governance and risk orchestrator for technology across Company on the CA and SRS system Provide update on Jira calls if needed Provide Remote support for WFH users Coordinating Services with an emphasis on Service Management Call Center Support experience will be advantageous Sound advantageous Understanding and experience in Avaya Call Center Telephony.
Information Security resilience, and act as technology governance and risk orchestrator for technology across Company CA and SRS system
R1 518 322 PER ANNUM ● REF NO: CS 62/24 ● CIVIC CENTRE, CAPE TOWN Requirements: A Bachelor's degree/ Bachelor field and industry trends Contribute to ERP Support Centre management by ensuring that the ERP Digital Services at optimal levels Ensure the adherence of IT governance and best practices Perform functions in an acting
(preferably in the contact service centre industry: in-house centre within airline industry or international Exchange 2003, Soft Grid 4.1 or later, System Centre configuration manager (SCCM).
business analysis capabilities Predominantly call centre environment with complex processes