accuracy and quality.
performance result for any abnormalities, logging calls and following up with service providers and regions routine tests.
performance result for any abnormalities, logging calls and following up with service providers and regions including routine tests. Provide technical leadership, training and support to staff. Conduct hand-over at shift
LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed
of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer
Management: Please email your CV to [Email Disabled] or call 021-5551356 Profile Qualifications and experience
Management: Please email your CV to [Email Disabled] or call 021-5551356 Profile Qualifications and experience
participate in product training as and when required and provide ‘train the trainer level' training. To produce produce end-user facing documentation and training material for delivery with process changes or new processes
Mechatronic or Electronic Engineering required to be trained in electrical Vehicle designs and working on software team doing Hydrogen Fuel Cell design on vehicles. Training provided on software design MATLAB, Simulink software