complaints Perform second and third level support for day to day operations. Evaluate, implement and train in delivery of services after project completion Take accountability for timely delivery of major projects Develop
and proactively address incidents older than one day Arrange for external technical support where incidents Monitor infrastructure and respond to sms alerts on day to day basis. Regularly report on service improvements
customers · Experience working as a senior client/account management in a professional services/consulting services/consulting organization to include managing an account P&L of > $5 Mn. · Demonstrated experience driving management · Experience working as a senior client/account management in a professional ITservices/consulting ITservices/consulting organization to include managing an account P&L of > $5 Mn. · Demonstrated experience driving
company desktops and laptops Disables expired accounts by following up with HR monthly on terminations/separations and software matters Timely creates user accounts, user account administration, files rights management
Appropriate qualification or experience in financial accounting. Proficiency in Microsoft Project or similar
acquisition or merger. Collect monthly management accounts of investees. Develop forecast tools and dashboards