team
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn
systems. You will be responsible for handling service calls, conducting routine maintenance visits, and providing to address them promptly. Service Calls: Respond to service calls from clients in a timely manner, diagnosing
stakeholders Make phone calls to zero visit AMs and ask them “why did you not make any calls during the month Number of reports generated, number of sales rep calls attended, reports provided on time, organigram maintained
Network Layout Documentation Helpdesk Management and call closure Client management Networking experience
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business