calls to ensure user support and that high service levels are maintained.
calls to ensure user support and that high service levels are maintained Support ongoing operations Manage Technology/Computer Science/ Information Systems Post -graduate qualification in IT/Computer Science will be advantageous
business. Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing desk technician or other customer support role Graduate with specialization in Information Technology
technical level development of services, reports, and applications. To provide 2nd and 3rd level support
will provide 2nd level IT application support to business at a senior technical level, as well as assist
vendors or service providers to ensure the highest level of client service. The company is a Linked Investment
vendors or service providers to ensure the highest level of client service. The company is a Linked Investment
Engineering team. The candidate will liaise with all levels of staff providing the necessary systems support
junior development staff. Assists on various high-level tasks as and when required for clarification. P
identify key variances. Achieve a satisfactory level of technical and professional skill or knowledge candidate should be able to operate at a corporate level and be able to translate business requirements into