documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
Management Team, Merchants Department, Impacted Call Centre Agents.
/ N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
a professional manner To provide support to call centre queries relating to the relevant software Ad
experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official
PURPOSE: To provide Hardware Maintenance, Server Maintenance, Office Maintenance/Support and Auxiliary Technical Support Services. ESSENTIAL FUNCTIONS: Hardware Maintenance: • Ubiquiti Unifi Network Management setup and maintenance • Fortinet IPSec/SSL VPN/Routing/Firewall Policy/DHCP setup and
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