Service Level Agreement Perform installation and training on products Log all interactions on internal system Contact customers to provide installation and training Outbound calls to customers to provide feedback N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. · Tasks could implementation o Process mapping Presentation construction B Eng Industrial or B Com Logistics 1 two years Accuracy and Timeous Reporting (Where Applicable) Training and Collaboration with client and other 3PLs Teamwork
program specifications. Construct and implement application programs. Construct / develop programs including Department's needs and optimize efficacy through training and support. Managing diverse technical teams
/>
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business Project planning and execution Presentation construction BEng Industrial / BCom Supply Chain Management
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business Project planning and execution Presentation construction BEng Industrial / BCom Supply Chain Management
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business Project planning and execution Presentation construction BEng Industrial / BCom Supply Chain Management
and Consulting experience with preferably Data Centre Infrastructure and ICT environment Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification Cooling, etc) are beneficial MDP or Management Training Finance Essentials Microsoft Certifications for