Requirements:
Technology Provider serving numerous contact centres and agents, require a proactive individual with a strong analytical centre solutions and enterprise software development. Act as a liaison between business stakeholders and technical
Team, Merchants Department, Impacted Call Centre Agents.
Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
system, resolve them or escalate them to the correct agent
system, resolve them or escalate them to the correct agent Provide level 1 to 3 end-user support Perform routine designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto. Please
system, resolve them or escalate them to the correct agent Provide level 1 to 3 end-user support Perform routine designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto. Please
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer