We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
ng>Database Querying
The support agent will need to use TSQL to query the many databases
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases experience R 13000 - R 15000 - Monthly plus Medical Aid, Provident (Included in CTC)
Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Medical Aid, pension fund
Management Team, Merchants Department, Impacted Call Centre Agents.
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer Office, essential Excel Intermediate We offer Medical Aid Contribution, Provident Fund Contribution, Annual
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer Office, essential Excel Intermediate We offer Medical Aid Contribution, Provident Fund Contribution, Annual