do:
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development Group governance and compliance standards are met at all times Establish internal controls to deliver efficient managing a department Bachelor's degree Microsoft (all suites) – Advanced ACUMATICA/ERP system Dreamtec
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development Group governance and compliance standards are met at all times Establish internal controls to deliver efficient managing a department Bachelor's degree Microsoft (all suites) – Advanced ACUMATICA/ERP system Dreamtec
and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds seconds. Update the call at least once a day with all correspondences and actions to ensure a complete audit resolving the call Responsible for taking ownership of all incidents that are specifically logged and therefore etc. Ensure that all IT incidents are logged, without exception Record details of all incidents, timeously reach a resolution Responsible for ensuring that all details captured into call management system are
diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring immediate first line support and daily assistance of all IT related issues Assisting the Senior LAN Admin System Admins, IT Managers and Head of IT with all IT related functions. Troubleshooting and problem work Manage assets and software licenses - capture all details in IT equipment database. Maintaining company any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with users. Assisting
Effectively action the travel booking process at all levels, resulting in an efficient, effective, and differentiates the business. Ensure the ongoing of all-encompassing viability of the division. The consultant process at all levels, including reservations, fares, ticketing, re-issues, refunds for all routing complexities attained on QC checks done on reservations. Ensure that all fees are correctly charged at time of ticketing including additional income and savings to client, when quoting. All documentation to be correctly issued and emailed
data capture and typing skills Must be able to use all Microsoft Office applications. Must show excellent required from an Engineer at all times. The First Line Support Engineer must, at all times, understand the sensitive nature of their support offering and must ensure that all tasks and actions are done so with honesty and integrity Hand-over all incidents to the next shift for further resolution. Required to adhere to all Service Desk and Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for
assistance for all users, nationally. Troubleshooting and repairing of faulty solutions Management of all Boardrooms testing and monitoring of Proof of Concept deployments All reporting required Responding to calls logged by remote/telephonic support Review, understand and enforce all policies and procedures outlined in the company`s
according to business policies and rules, supporting all modules (DP, MRP, DRP, RETPACK, CONA and WSNP,) ensuring
Carry out after hours and weekend maintenance on all server/network related upgrades, installations & Telephonic & Remote Support: Provide support to all users in the Group, be it physical or remote support Administrator Handle all escalated 2nd line support Handle all 2nd line support across all branches General: viable workspace Ensure Server Rooms neatness at all times Experience required Min 5 Years desktop support