We are seeking a skilled and motivated Helpdesk Support Engineer, this is a permanent role is based in systems, and leveraging remote desktop connections to offer prompt support. You'll primarily communicate experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role troubleshoot technical issues. Familiarity with remote desktop applications and help desk software (eg. Fresh
application infrastructure, and partner files.
We're looking for a Application Support superstar to join our team of problem-solving
The Application Support Agent plays a critical role in implementing and supporting the systems and processes After-sales departments.
The Application Support Agent will be responsible for monitoring and ensuring required are:
Software/ Application Support (Sales/Service)
Call logging Â
General                    Â
End user liaison                   Â
employee healthcare is currently in search of a Field Support Engineer. The role involves the installation and up to 4 weeks). Working closely with the Support Technicians based in Johannesburg & Cape Town. REQUIREMENTS:
QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must
Job Title: Aftersales & Continuous Support Administrator
Location: looking for a proactive Aftersales & Continuous Support Administrator to join our team. This role involves involves providing comprehensive administrative support to the aftersales and site services team. Key tasks Responsibilities:
Administrative Support:
Technical Support:
application infrastructure, and partner files. Support and troubleshoot issues, investigate incidents updates and fixes and provide Level 2 technical support. Build tools to reduce the occurrence of errors
Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motivated Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve