The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
running smoothly.
The Application Support Agent plays a critical role in implementing and supporting After-sales departments.
The Application Support Agent will be responsible for monitoring and ensuring
Requirements:
Team, Merchants Department, Impacted Call Centre Agents.
Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
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Responsibilities: Technical Design of the Managed Data Estate / BI Solution Planning and dependency management
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer