Duties and Responsibilities:
are seeking a highly skilled and motivated Data Center Engineer to join our IT Infrastructure Department implementation, maintenance, and optimization of data center infrastructure, ensuring high availability, reliability Design and Implementation: Design and implement data center infrastructure to meet current and future business data center design and operation. Develop and implement policies and procedures for data center operations Optimization: Regularly monitor and maintain data center systems to ensure optimal performance and uptime
are seeking a highly skilled and motivated Data Center Engineer to join our IT Infrastructure Department implementation, maintenance, and optimization of data center infrastructure, ensuring high availability, reliability Design and Implementation: Design and implement data center infrastructure to meet current and future business data center design and operation. Develop and implement policies and procedures for data center operations Optimization: Regularly monitor and maintain data center systems to ensure optimal performance and uptime
br />- At least 8 years experience in SAP R/3 Inbound Logistics processes and set up as a functional
processes)
- At least 8 years experience in SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Reference: JHB001342-YK-1 Brief Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department in their Johannesburg Head Office. This position is responsible for the design, implementation, maintenance, and optimization of data centre infrastructure
/>
Review Calling
- Conduct customer feedback calls for 6 to 8 hrs per day
5 days a week.)We prefer that customers are not called on a Sunday.
- Review Quality- You will be
distribute them accordingly
NPS Calling
- Capture feedback in a systematic way
marketplace startup
- Working in insurance / call center, customer service experience
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements customer requests from varied inbound sources into the company's Call Management System. Required to can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Reference: JHB001790-KK-1 Senior SAP Inbound Logistics Consultant Join our IT Hub South Africa and contribute REQUIREMENTS: - At least 8 years' experience in SAP R/3 Inbound Logistics processes and set up as a functional processes) - At least 8 years' experience in SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding