role in driving the success of outbound calling operations by ensuring that the dialler system is optimized and execute strategies for optimizing dialler operations in alignment with organizational goals. Lead drive operational efficiency and effectiveness. Develop and manage budgets for dialler operations. Manage Identify and mitigate risks associated with dialler operations, including data security risks, compliance violations Computer Sciences or National Diploma in IT or operations management or equivalent experience. Experience
completeness of all data master files Performing the operational establishment and preventive maintenance of backups responsibility for the processes, procedures and operational management associated with system security and and instructions, and recording and detailing operational procedures and system logs Ensuring that the
guidance and training in application software and operational procedures Analysing, evaluating and diagnosing hardware, printers, Internet, email, databases, operating systems and security systems Testing, identifying documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications
and operating system issues. Be familiar with hardware and software. Be familiar with operating systems
architecture diagrams, configuration details, and operational procedures. Participate in network testing, validation continuous improvement of network infrastructure and operations. Oversee the development and deployment of network network slicing. Ensure the efficient and secure operation of the network while meeting performance requirements
team of IT professionals to ensure the efficient operation, security, and optimization of end-user computing infrastructure (VDI). •Define and enforce standard operating procedures (SOPs) for desktop support, incident environment. •Strong technical expertise in desktop operating systems (Windows, macOS), productivity applications
systems is Cybersecurity Solutions provider which operates across multiple industry verticals . www.wirespeed
system incidents and user queries. Recommend operational efficiency improvements. Build and deploy business implement changes. Define business requirements with operations staff. Identify opportunities for simplification
users; Maintains user confidence and protects operations by keeping information confidential; Prepares Methodology; In-depth knowledge of business systems and operations; In-depth knowledge of IT Services and latest
you will play a key part in ensuring the smooth operation and optimal performance of our network infrastructure efficient resolution and minimal disruption to user operations. Conduct preventative maintenance activities