practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware experience with frameworks and guidelines (ITIL standards) relevant for IT Operations. Practical experience
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Understanding requirements and following code standards Estimate time taken for that requirement Identify minimal return from Testers Unit Testing Check code standards Check high level functionality before implementing Perform unit testing according to ABIL programming standards Develop code according to specifications Communication
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical documentation for required systems. Develop and maintain Standard Operating Procedures for relevant servers and Ability to collaborate with IT team to maintain standards and SLA's. Excellent organizational and coordination
of system/technical documentation (as per ISO standards)
- Meet with end users and gather requirements
Create/change/design roles according to audit standards. Assist with Authorisations Operations Support
of system/technical documentation (as per ISO standards) Meet with end users and gather requirements Facilitate
high-quality deliverables for clients
- Applying standards and specialist quality assurance expertise to