Planning, managing and co-ordinating of tasks with relevant teams are done with the best quality, on time findings to your systems as required. Do capacity management on your system and act on it accordingly. Ensure guidance and assist team in making technical decisions Plan / Manage workload and distribution Assist Management fellow colleagues and users when required Release Management STMS /Charm SAP Basis skills (installation, configuration SP upgrades (SUM process and preparation task) Assist and guide with performance issues System copies
resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets tickets as required Assist user departments in drafting system requirement documentation based on business alternatives Develop systems solutions in line with quality and delivery requirements Create, Maintain, further and Measurements that are suitable to judge the quality and compliance of the solutions Furthermore, you
industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible performance Quality assurance Workflow optimization Training & development Technology management Analyse Analyse customer feedback Escalation management Resource planning Reporting & analytics Communication
Our client requires the services of a Project Manager ( Advanced ) - Midrand Amazing brand with cutting-edge Supporting Testing and Quality Assurance to deliver the end product from a quality perspective and ensure retailer network. Solid understanding of project management principles and best practices. Support delivery Graduate degree, 3- 5 years working as a Project Manager Software Delivery Experience Automotive sales experience highly advantageous. ESSENTIAL SKILLS: Project Management Experience IT System Experience (especially Automotive)
of a client-side application are of exceptional quality. Ensure that all processes have been investigated proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems systems solutions in line with quality and delivery requirements Ensure that the following steps in the Development testing/parallel runs System implementation System audits/quality assurance Maintenance Requests: Review and present testing/parallel runs. System implementation. System audits/quality assurance. User sign-off. NB: By applying for
Service Supervisor - Mid Management. The Office Automation Print Service Mid Management Supervisor oversees This role involves managing a team responsible for providing efficient and high-quality print and document collaboration and continuous improvement. Print Service Management: Oversee the planning, execution, and monitoring standards and company policies. Resource Management: Manage print resources, including printers, copiers for print-related services. Quality Assurance: Establish and enforce quality control measures to ensure
issues. The role is to provide on-site technical assistance including the setting up of computer hardware Resolve logged incidents as per client contract Assistant remote server administration team Maintenance Communicate, dress, and display positive attitude Quality incident resolution - Ensure incident is resolved Ensure compliance to pending rules is followed Quality data input - Ensure that data captured on client Monitor, Repair, Support and Manage Desktop & Notebook Hardware, Manage Windows Operating Systems,
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems systems solutions in line with quality and delivery requirements. Preparation of system/technical documentation development of high-quality code by the feature team. Ensuring peer review testing and quality is delivered and delivery updates to the Delivery Assurance Manager when required. Setting up of relevant meetings user stories and tasks with the feature team. Managing and overseeing the technical progress of the feature
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems systems solutions in line with quality and delivery requirements Preparation of system/technical documentation between development and support environments Assisting with the business case Planning and monitoring Translating and simplifying requirements Requirements management and communication Requirement's analysis Document
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management Any additional responsibilities submit deliverables on time and with excellent quality Strong Analytical Skills Strong Coordination Skills support environments Monitoring Assist with identification and management of risks Technical Knowhow on