performance
Key performance Drive customer adoption and usage of digital products and services Performance will be sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential) Experience with Digital service and product management (essential) Product Development
providing presales technical support and service to customers of the Company. Works with business practice smaller resellers with implementation for their customers. Provide pre- and post-sales support. Provides performing presales technical support and service to customers of the Company Generate and provide bill portfolio. Build visibility with vendors and customers to create a competitive distribution advantage professional working relations with customers Provides customer training as necessary. Makes reseller
per request. Assist and provide feedback on all customer care requests and referring technical questions administration duties required by Technicians and customers. Providing technical support to clients via email complete and informed response on first contact with customers. Act as a liaison between the clients and the handling all customer queries. Ensure delivery of committed service and overall customer satisfaction environment. Ensure constant and regular follow up with customers. Provide support to technicians and any administration
Resourcing Services globally. We are steadfast in providing technology-driven sophisticated services to our content. Proficiency in Java, as ICI is often customized using Java. Knowledge of other languages like integration tasks. Experience with RESTful and SOAP web services. Ability to develop and consume APIs to integrate developing user services,familar with SOA services. HTTP access,Web services API,federations services model, connectors
Process Engineer to optimize efficiency, enhance customer satisfaction, and drive innovation. uD83DuDE80 Collaboration: Work closely with IT, operations, and customer service. Communicate process changes effectively. as a Process Engineer in banking or financial services. Familiarity with compliance requirements.
responsibilities include APM product engineering and customizations to meet requirements and enhance automation lifecycle, and optimizing APM across platforms and service delivery models. The primary focus is on APM toolsets Log Analytics Splunk, with a focus on ITSI (IT Service Intelligence) and ITOA (IT Operations Analytics) knowledge to designated team members for all provided services. - Engineer solutions and establish standards standard Client security framework. - Develop customizations as needed. - Architect a highly available and
inside out. Java Proficiency: Dive deep into customization with your Java skills. Multi-Language Mastery: content repositories with your API prowess. Web Services Wizardry: RESTful, SOAP, you name it, you've got developing user services,familar with SOA services. HTTP access,Web services API,federations services model, connectors
improve cost effectiveness. Ensure that all new services are designed to deliver the levels of availability the final service design to meet operational needs of the business to ensure excellent service delivery Managers and present the solutions to our business customers. Contribute to Product development and complex enhancements. Understand the interrelationships of services including Systems, Security policy and Core ICT acquiring new business. Collaborated with a diverse customer base, including community leaders and senior business
Web API, Entity Framework, Azure DevOps, Windows Services, jQuery Key Responsibilities: Analyzes existing fit in an existent application ecosystem. Drive Customer-Centricity Maintain a high level of impact on client and stakeholder needs, satisfaction and service delivery Knowledge Management Ensure that adequate inhouse testing per operational procedure Drive customer centricity: Consult with client or supervisor our Customer's experiences -Driving operational efficiencies · Influence: Engage with Customers and colleagues