Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Hardware Service Products and Solutions. Management of hardware service portfolio. Customer SLA management
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your systems. Excellent communication skills and a customer-oriented mindset are essential for this role.
What
work is up to date.
performance
Key performance Drive customer adoption and usage of digital products and services Performance will be sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential) Experience with Digital service and product management (essential) Product Development
providing presales technical support and service to customers of the Company. Works with business practice smaller resellers with implementation for their customers. Provide pre- and post-sales support. Provides performing presales technical support and service to customers of the Company Generate and provide bill portfolio. Build visibility with vendors and customers to create a competitive distribution advantage professional working relations with customers Provides customer training as necessary. Makes reseller
per request. Assist and provide feedback on all customer care requests and referring technical questions administration duties required by Technicians and customers. Providing technical support to clients via email complete and informed response on first contact with customers. Act as a liaison between the clients and the handling all customer queries. Ensure delivery of committed service and overall customer satisfaction environment. Ensure constant and regular follow up with customers. Provide support to technicians and any administration
fast paced, dynamic position requiring extensive customer interactions. Prospective candidates should have solid technical skills and the ability to turn a customer's business challenges into consulting solutions solutions. Responsibilities: • Understand the customer requirements and deliverables and create solution design Implementation of above solutions on-site at the customer • Create knowledge documentation and deliver hands-on hands-on knowledge transfer sessions to the Customer Soft skills: • Positive attitude • Professionalism
providing expertise in the implementation, customization, and support of AppSmart and CollectSmart software communicate with customers to understand their business requirements. Engage with customers to review and through of the requirement specification with the customer and development team. Configure and/or perform over weekends and outside of office hours. Customer service oriented. Strong sense of ownership and accountability
Resourcing Services globally. We are steadfast in providing technology-driven sophisticated services to our content. Proficiency in Java, as ICI is often customized using Java. Knowledge of other languages like integration tasks. Experience with RESTful and SOAP web services. Ability to develop and consume APIs to integrate developing user services,familar with SOA services. HTTP access,Web services API,federations services model, connectors
Process Engineer to optimize efficiency, enhance customer satisfaction, and drive innovation. uD83DuDE80 Collaboration: Work closely with IT, operations, and customer service. Communicate process changes effectively. as a Process Engineer in banking or financial services. Familiarity with compliance requirements.