Engineer (Core Fibre) to be based in Fourways. As part of the Engineering team, plan, design, select technologies including OTDR, optical link budget calculations, fibre types, and testing. Expert in GIS and OSS systems. Advanced
you are the type of person who works hard and plays hard; you are comfortable working as part of a collaborative
quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting
any other type of payment services. The level III Software Engineer plays an integral part in a cross-functional
any other type of payment services. The level III Software Engineer plays an integral part in a cross-functional
a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
Engineers with MCSE certification to be based full time at our Midrand offices. The First Line Support Engineer Service Desk experience Excellent data capture and typing skills Must be able to use all Microsoft Office from an Engineer at all times. The First Line Support Engineer must, at all times, understand the sensitive
work as part of a team, interdependent as well as independently, and submit deliverables on time and in
Willing and able to travel, for up to 2 weeks at a time (international).
WHICH
Working with Jira and Confluence. - Ability to work as part of a team. - Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality. - Excellent interpersonal Communication - Problem Solving - Planning - Listening - Time Management