support to stakeholders including salespeople and customers. They will interact on a variety of remote mediums Field incoming help requests from end users and customers via both telephone / email / site requests in problems requiring extended technical support services ● Prioritize and schedule problems. Escalate problems reports/reviews with professional correspondence to customers. ● Ensure that technical manuals are established ● Ensure that a professional image to company customers and suppliers are portrayed at all times, maintaining
support to stakeholders including salespeople and customers. They will interact on a variety of remote mediums Field incoming help requests from end users and customers via both telephone / email / site requests in problems requiring extended technical support services ● Prioritize and schedule problems. Escalate problems reports/reviews with professional correspondence to customers. ● Ensure that technical manuals are established ● Ensure that a professional image to company customers and suppliers are portrayed at all times, maintaining
teams, including sales, installations, setup, and customer support, to address client needs and escalate
following production, productivity, quality, and customer-service standards; identifying work process improvements;
development / delivery experience, o Cloud computing services (Microsoft Azure preferred o C# & .NET (Framework Desktop-based application development o Application web service development o MS SQL Server (other RDB experience App Development (advantageous) o Power Platform Custom Connector Development (advantageous)
development / delivery experience, o Cloud computing services (Microsoft Azure preferred o C# & .NET (Framework Desktop-based application development o Application web service development o MS SQL Server (other RDB experience App Development (advantageous) o Power Platform Custom Connector Development (advantageous)
(equipment, services, software & hardware) Experience & knowledgeable in sales of IT services and equipment experience in the Information Technology sector servicing the SME and Corporate market segment. You will end-to-end sales of the Company's products and services portfolio. KEY PERFORMANCE DUTIES: Expansion of expansion of the SME and corporate market Regular customer visits new and existing Achievement of monthly (equipment, services, software & hardware) Experience & knowledgeable in sales of IT services and equipment
teams, including sales, installations, setup, and customer support, to address client needs and escalate Proven track record of delivering high-quality customer service and building positive client relationships
following production, productivity, quality, and customer-service standards; identifying work process improvements;
following production, productivity, quality, and customer-service standards; identifying work process improvements;