individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call
all non-hardware related incidents recorded in Ticket Management System. Monitoring and delivering Service
looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful candidate
Key Skills:
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
QUALIFICATIONS Proficiency in operating systems such as Windows and macOS. Familiarity with hardware troubleshooting for desktops, laptops, printers, and peripherals. Basic understanding of networking concepts, protocols, and configurations. Experience with remote desktop tools and IT service manage
running smoothly.
The Application Support Agent plays a critical role in implementing and supporting After-sales departments.
The Application Support Agent will be responsible for monitoring and ensuring
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a
looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful candidate