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Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The operations, contributing to a positive customer experience and the overall success of the support team. Remote work co-ordination Matric 7 - 15yrs experience in a similar role Experience in the Telecoms industry
with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 12
The contact centre service will support the channels below (and any support (both inbound and outbound).
sales, compliance, and customer service You have experience working with annuity-based products Your business above, it would be an added advantage if you have experience working with App based services and have a system be a further plus. MINIMUM QUALIFICATIONS AND EXPERIENCE Tertiary commercial degree required 3 – 5 years
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
the Job To play a key role in shaping the user experience of our digital products and services tailored completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical
the Job To play a key role in shaping the user experience of our digital products and services tailored completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical
/>Minimum Experience:
Minimum 2+ years experience in user interface and user
experience design
PowerPoint and Outlook
Requirements m of 7 - 10 years experience in OpenText Archive Centre