Mainframe Application Contractors to provide operational support during the Mainframe Modernization program program. The successful candidates will ensure the operational continuity of critical business processes by Responsibilities:
deliver group initiatives.
responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients
Functions:
2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications individual to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic Support
deliver group initiatives.
2nd Line IT Support – Montague Gardens, Cape Town – R30 000 to R40 000 based on qualifications and Experience individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, customers Remote assistance covering hardware, operating systems, email, and more Collaboration with 3rd Desktop Operating Systems (Windows 10/11) and MAC Good working knowledge of Windows Server Operating Systems
THIS POSITION IS IDEALLY SUITED TO A 3RD AND 4TH LINE TECHNICAL SUPPORT CANDIDATE WHO RESIDES IN THE WESTERN Experience Extensive technical third- and fourth-line support experience in a large organization in relation Public or Private Sector including 24x7x365 operational SLA's and criticality. Expert level experience 365 tenant and services which are critical to operational efficiency and underpin core technology services raised in tickets. Leading on specialist fourth line support, and the design, implementation and documentation
1st Line IT Support Engineer (JB4356) Cape Town, Western Cape Hybrid or Remote R18 - 24 000 per month management and hardware sales and maintenance. As a 1st Line Engineer, you will be providing technical support through to resolution. Ensure that technical or operational issues on a service ticket are escalated efficiently through to resolution. Ensure that technical or operational issues on a service ticket are escalated efficiently
Requirements:
doing just that: providing exceptional 1st and 2nd line technical support to business customers. About the be responsible for Providing remote 1st and 2nd line VoIP support to SA business customers & handling knowledge base. Applying the (latest) standard operating procedures relevant to this role and using these Knowledge of ISP network infrastructure and operations Relevant and recent knowledge of the TCP/IP and