Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
solution
- Support and error analysis during overall BMW test cycles and rollouts
- Quality checks in
in regards of development across all teams (BMW ZA, BMW Germany, 3rd party supplier)
- Breaking down
JHB001760-KK-1 Role Description: Join our team at the BMW IT Hub South Africa as a Senior Python & AWS the ride of transforming digital experiences at BMW What You'll Do: Develop APIs and ETL pipelines using
Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
Data