Building campaigns using:
Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit
Inbound Contact Centre Consultant to form part of their Team.
This role requires the incumbent to
We have vacancies for Level 1,2 and 3 Technicians Nationally Techical Repairs on Cell Phones, Tablets and Laptops Software Updates Stock Management Tech Repair Experience Ability to solder an advantage Good at attention to detail and problem solving Must have a matric and/or technical qualifications
and profitable product suite for the Group. REQUIREMENTS FOR THE ROLE To succeed in this role, you will variety of had and soft skills. These are the requirements for the role. You are highly organised with Both written and verbal communication skills are required to enable efficient and professional communication skills are advanced. A good commercial acumen is required to make informed decisions about the enhancement QUALIFICATIONS AND EXPERIENCE Tertiary commercial degree required 3 – 5 years in a similar role within the financial
ESSENTIAL SKILLS REQUIREMENTS:
- Very strong conceptual and methodical skills
OTHER SKILLS REQUIREMENTS:
- Ability to work interdependently
understand and interpret business needs and requirements with an aptitude to move concepts through to
IT industry
- 4+ years experience as IT requirements engineer/business analyst
- Experience
team from a requirements engineering point of view.
- Fulfil the prioritised requirements using agile
Minimum Requirements
Requirements & Responsibili experience in OpenText Archive Centre
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations tickets and Tier 2 network operations support requirements, including escalation management. View our other
Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support