Call Centre Management Itil Jobs in South Africa
IT / Computing / Software
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Campaign Manager (call Centre)
Pretoria
25,000.00 Monthly (beneficial)
share this job on whatsappCall Centre Manager Nelspruit
Careercare-saNelspruit
R17,500 - R25,000 the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Quality Assurance Agent: Call Centre
Pretoria
Negotiable Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Product Manager - Insurance (call Centre Industry)
The Wright RecruitmentUmhlanga Rocks
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent Communication Products We are looking for a Product Manager to provide enhancement and oversight of our existing You have excellent time management skills . You will need to be able to manage your time effectively to organising Relationship building Process and project management Communication Influencing and negotiation skills and investigative orientation Self – management and stress management Initiative Critical thinker Innovative
Network Operations Centre Manager Johannesburg
ApmcJohannesburg
the position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate operations support requirements, including escalation management. View our other positions on Facebook , LinkedIn identify and address potential issues promptly Managing and co-ordinating shift workers effectively to issues within the defined service level agreements Managing escalations efficiently, ensuring proper documentation to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing workforce
It Specialist, Archive Centre
Johannesburg
Negotiable PowerPoint and Outlook
Requirements experience in OpenText Archive Centre
Contact Centre Agents
Johannesburg
Negotiable Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Senior Project Manager Data Centre Core Infrastructure (asia)
Johannesburg
International Expat salary package
- Provide strategic and operational management and leadership in all aspects in respect to Core site development, build and upgrade projects and manage the maintenance of all core infrastructures nationally
- To
It Manager
Midrand
Monthly
IT MANAGER (Information Technoogy)
* MUST have IT Qualification
* MS
including Printers &
Scanners
* Managing Service Level Agreements
* Analysing and
and Assessing
* Helpdesk - Ensure all Calls logged on Help Desk
* Clean Criminal &
Supplier Contract Management Manager
Centurion
1 000 000 Annually
Strategic Supplier relationship management. Including amongst others managing relationships between business
requirements of business units in achieving objectives. Managing escalations/disputes between Suppliers and Business
/>Tactical/ Operational supplier relationship management
Ensure supplier execution against SLAs/
monitoring and improving performance management frameworks of contracts
Manage poor performance of suppliers
resolution
Manage team
Strategic supplier relationship management:
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