Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
adaptability to different personality types 1 year call centre experience in the igaming sector .
their potential has an exciting opportunity for a Head of IT in Gauteng.
Responsible for shaping
their potential has an exciting opportunity for a Head of IT in Gauteng IT Operations Management: Oversee
are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful service industry Must be able to use Microsoft Office Proficient data entry skills Proficient in English coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with
Unlock Business Insights as a Head of Business Intelligence As the Head of BI you'll be leading the charge
The purpose of the Head of End User Computing or Desktop Support is to oversee and manage the operations and efficient. The primary responsibility of the Head of End User Computing is to ensure that the desktop team is operating effectively and efficiently. The Head of End User Computing is responsible for setting with relevant experience in the management of , Call Centres, Field support solutions, Logistics & Projects
Key Responsibilities:
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment.
The role involves collaborating practices to support the organization's data centre operations.
DUTIES AND RESPONSIB data centre infrastructure, equipment, and systems.
Design, plan, and implement data centre infrastructure scalability, redundancy, and fault tolerance in the data centre architecture to support business growth and continuity