enhancements to the internal control systems. Risk Management - Identify risk areas and implement controls
(beneficial)
telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting
the position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate operations support requirements, including escalation management. View our other positions on Facebook , LinkedIn identify and address potential issues promptly Managing and co-ordinating shift workers effectively to issues within the defined service level agreements Managing escalations efficiently, ensuring proper documentation to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing workforce
Position: Team Leader: Care Operations
Department: Bonitas Hospital Management Services
Grade: lead a team of professional staff to ensure the management of financial and clinical risks through the application
Experience: 5 years Managed Healthcare and 2 years case management experience 1 – 2 years supervisory inspires all, adapting to needs of your people.
-Manage, monitor leave and wellness of your people.
-Recognize communication and daily performance management.
Workforce Management:
-Perform Resource planning
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent Communication Products We are looking for a Product Manager to provide enhancement and oversight of our existing You have excellent time management skills . You will need to be able to manage your time effectively to organising Relationship building Process and project management Communication Influencing and negotiation skills and investigative orientation Self – management and stress management Initiative Critical thinker Innovative
PowerPoint and Outlook
Requirements experience in OpenText Archive Centre
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).