Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
their potential has an exciting opportunity for a Head of IT in Gauteng.
Responsible for shaping
their potential has an exciting opportunity for a Head of IT in Gauteng IT Operations Management: Oversee
are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful service industry Must be able to use Microsoft Office Proficient data entry skills Proficient in English coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with
Unlock Business Insights as a Head of Business Intelligence As the Head of BI you'll be leading the charge
VACANCY NOTIFICATION Position : Head: Projects Location: Tshipi é Ntle Manganese Mining, Kathu, Northern DESCRIPTION Head: Projects PATTERSON GRADING E Lower REPORTING TO Chief Operations Officer DIRECT REPORTS for the position VACANCY NOTIFICATION Position : Head: Projects Location: Tshipi é Ntle Manganese Mining DESCRIPTION Head: Projects PATTERSON GRADING E Lower REPORTING TO Chief Operations Officer DIRECT REPORTS
Key Responsibilities:
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies