Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The Experience in the Telecoms industry Able to analyze data R17,500 - R25,000
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
adaptability to different personality types 1 year call centre experience in the igaming sector .
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful various parties, driving results, verification and capturing of information into the Service Desk Application Must be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
as problem solving aptitude
We are currently seeking a skilled Data Analyst to join our team. In this role, you'll you'll play a crucial part in analyzing data to provide valuable insights that drive business decisions Business Intelligence Data Analyst Africa during time of absence.
As a Data Scientist with us, you'll play a pivotal role in leveraging advanced analytics and machine
extract actionable insights from vast amounts of data. Your responsibilities will include:
Collaborating
teams to identify business challenges and develop data-driven solutions.
Designing and implementing
assessment, and fraud detection.
Utilizing big data technologies and cloud platforms to analyze and
datasets efficiently.
Conducting exploratory data analysis and feature engineering to uncover hidden
As a Data Scientist with us, you'll play a pivotal role in leveraging advanced analytics and machine
extract actionable insights from vast amounts of data. Your responsibilities will include:
Collaborating
teams to identify business challenges and develop data-driven solutions.
Designing and implementing
assessment, and fraud detection.
Utilizing big data technologies and cloud platforms to analyze and
datasets efficiently.
Conducting exploratory data analysis and feature engineering to uncover hidden
for:Â