infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude Monitor, Repair, Support and Manage Desktop & Notebook Hardware, Manage Windows Operating Systems, real time Comply to Company processes/policies Manage operational expenses and accurate recording of
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude Monitor, Repair, Support and Manage Desktop & Notebook Hardware, Manage Windows Operating Systems, real time Comply to Company processes/policies Manage operational expenses and accurate recording of
firewalls would be advantageous.
Integration Services (API) Manager that oversees and supports all development efforts within the organisation external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role. The successful candidate risk and compliance management, financial management and human resource management activities. The candidate knowledge of current business architecture, data management and governance with a proven delivery track record
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress systems Details Resolution summary Escalation management Accurate time logging Client support Using the Min 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Integration Services (API) Manager that oversees and supports all development efforts within external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role.
 risk and compliance management, financial management and human resource management activities. The candidate knowledge of current business architecture, data management and governance with a proven delivery track record
adventure of being a Client Experience Manager in security services. Your mission? To make sure customers delivering top-notch service and handling all the ins and outs of our Security Services Department. Your five years of hands-on experience managing operations and service delivery in complex customer environments Additionally, you have at least two years of program management experience, specifically in implementing multi-disciplined Whether you've directly managed projects or have had exposure to project management, your insight will be
Lead the support groups in providing support services, reporting on performance of the team against Overseeing the desk day-to-day operations of the desk Manage Client relationship (both internal and external Provide Tier 1 support for Voice technologies, IP services and transport technologies. Resolve all technical customers for the specified technologies. Operations Management Identify opportunities for the appropriate and against people and physical assets. Leadership Manage the employee relations climate and ensure corrective
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits dynamic and experienced Business Unit Manager to oversee our client services division. In this role, you will a track record of delivering results in client services, we invite you to join our team and be part of Administration, Information Technology, or a related field (Master's degree preferred) Proven 10 years' experience Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum
for a Head Service Manager who can; but not limited to; develop support service management, develop new
ITSM tool requirements and ensuring Capacity Management Plans and Capacity Monitoring are in place, and
ion
At least 5 yearsexperience in a Service management environment
Experience working in Risk