Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing experienced professional to helm our clients' technical support department, drive exceptional customer years) in a technical support leadership role within the ISP industry. Strong technical background with Responsibilities: Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and effective resolution of customer inquiries, technical issues, and service requests, while maintaining
years) in a technical support leadership role within the ISP industry.
very technical, and you will have the many opportunities to get involved in not just technical support complex projects for customers.
Currently seeking a Technical Support Controller for an award-winning tracking company based in Hillcrest experience, or completed courses in IT / systems / technical background will be advantageous. Extensive server
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Job Title: Technical Support Analyst
Employment Type:
and motivated employees.
TECHNICAL SKILLS AND SUPPORT REQUIRED:
systems Customer and technical support experience MUST have similar industry technical support experience
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP RESPONSIBILITIES:
Liaise with stake holders on technical queries.
Create and maintain Bill of Materials
Update and maintain the ERP system with technical detail.
Assist quality, production, internal internal and external sales with queries around technical content, drawings, parts or BOMs.
Manage under pressure. Accurate, detail orientated and technical.
Strong Communication skills required.
Boksburg
Reporting: Senior Technical Support Specialist
Grade 12/Matric or equivalent
customer success by guiding the team to solve technical problems
JHB001721-Laka-1 Join our IT Hub South Africa as a Senior Technical Test Analyst. We provide innovative IT solutions (both verbally and in writing) with both technical and non-technical colleagues/users - Good presentation