Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The operations, contributing to a positive customer experience and the overall success of the support team. co-ordination Matric 7 - 15yrs experience in a similar role Experience in the Telecoms industry Able to
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
FinTech. We would not achieve the success we do without their continued passion, dedication, and innovation unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies experience. Public platforms exposure. Sound knowledge and hands-on experience on IaaS, PaaS, SaaS Cloud platforms (Azure, Huawei Minimum Requirements: Minimum 5 years management experience on a senior level with the specific knowledge
related field. Master's degree preferred. - Proven experience in operations management, preferably in the interior industry regulations and standards. R Negotiable on Experience
and precision. Salary: Negotiable- Depending on Experience About the Role: The Software Developer will play related field (preferred but not required); Proven experience in software development, with a focus on designing stakeholders. Salary: Negotiable- Depending on Experience
determined based on your SAP proficiency and experience level. About our Client: Join our client, South determined based on your SAP proficiency and experience level. - Flexible Consulting Position: Work on one or more SAP modules. - Training Experience: Prior experience in training or facilitating workshops
documentation and handover to maintenance / call centre and accepting handover from presales for new 2 years' experience in a voice engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications certifications and experience Solid networking knowledge - installation, configuration, and maintenance of and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer organizational and time management skills. Troubleshooting experience on Microsoft desktop OS and software related service desk analysts possess competency in call centre management tools. Monthly Salary: Market related