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Call Centre Manager Nelspruit
Careercare-sa
Nelspruit
R17,500 - R25,000 Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
share this job on whatsappProduct Manager - Insurance (call Centre Industry)
The Wright RecruitmentUmhlanga Rocks
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
Field Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer X2
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Cloud Engineer
Pretoria
Negotiable of SLAs.
Why forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations
Support Agent
H.r. SolutionsSouth Africa
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
Support Agent Jhb - Eastern Suburbs
H.r. SolutionsSouth Africa
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager role. Objective 1: Client Experience Key Results: Show consistent effort and initiative to communicate Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
It Helpdesk Team Leader Edenvale
Dante Group Pty LtdEdenvale
Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn
Plc Programmer Mpumalanga
Hi-tech RecruitmentMpumalanga
WINCC Professional Rockwell: RS Logic, Factory Talk, RS Linx Classic, BootP-DHCP Tool Microsoft: Excel positions visit our website www.hi-tech.co.za or Call us on 011 442-0644 and quote this advert. Please
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