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Metrorail Prasa Ticket Exxaminer Jobs in Cape Town

Jobs 1-10 of 44

Field Service Engineer Cape Town (westlake)

 Armstrong AppointmentsWestlake  R 22 000 CTC

Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or


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It Field/helpdesk Technician For Managed Service Provider

Cape Town City Centre

Products and Service.

  • Relevant knowledge in ticketing tools.
  • Own vehicle and valid SA drivers diagnose, troubleshoot and resolve ticket.
  • Ensure completion of ticket is within agreed SLAs.
  • Interacts additional info to enable faster resolutions of a ticket.
  • Analyses incidents / requests to produce they impact a clients service.
  • Update tickets in a timely manner with the required level of detail detail on the progress and resolution of the ticket
  • Ensures all changes are carried out with


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  • It Service Desk Agent Somerset West

     Blu By AdcorpSomerset West  12 000-18 000

    on existing and outstanding tickets • Ensure all outstanding open tickets are closed in time • Managing Managing all teams breaching tickets and escalate accordingly • Continuously update calls logged during the


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    Administrator Cape Town

     Humankind GroupCape Town City Centre

    Matric - Experience in Reporting - manage support tickets - 1 Year IT Admin or Coordinator within telecoms


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    Software Support Technician Cape Town

     Datafin It RecruitmentCape Town Region

    Services/RDP environments and experience with a ticket documenting / tracking system. You must have a assigned issues and customer interactions in a ticket documenting / tracking system (JIRA). REQUIREMENTS: Support and Call Centre experience. Experience with a ticket documenting / tracking system. Good telephonic


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    It Technician

    Cape Town City Centre

    and verbal faults are logged on the ticket system.

  • All tickets acted on promptly and closed within


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  • 2nd Line It Support

    Cape Town City Centre  R30 000 to R40 000 based on qualifications and Experience

    for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management

  • Logging customer queries and updating tickets with SLA time
  • Remote IT Maintenance and


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  • Network Operations Technician

    Cape Town City Centre  Negotiable

    regions. Routing of these tickets, following up and escalation and closing of tickets after customer agreement


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    Network Operations Technician Cape Town

     TalentcruSouth Africa

    regions. Routing of these tickets, following up and escalation and closing of tickets after customer agreement


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    2nd Line It Support Montague Gardens

     West Coast PersonnelCape Town City Centre  R30 000 to R40 000 Per Month Dependent

    for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled


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