applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Management Team, Merchants Department, Impacted Call Centre Agents.
opportunities to work alongside house hold brand names as clientele. Requirements: Java Developer 4 years in a development Garth on garth at e dash merge dot co dot za or call him on 0 1 1 4 6 3 3 6 3 3 to discuss this and other
opportunities to work alongside house hold brand names as clientele. Requirements: Java Developer 4 years in a development Garth on garth at e dash merge dot co dot za or call him on 0 1 1 4 6 3 3 6 3 3 to discuss this and other
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively
businesses to cultivate trust with every new clientele, all at the mere click of a button.
As
to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking