Liberty Life Call Centre Jobs in Johannesburg

Call Coordinator Midrand

 Datacentrix

Midrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and

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Network Operations Centre Manager Johannesburg

 Apmc

Johannesburg

applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations

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Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links

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Change Management Consultant

Johannesburg

 600 Hourly

Management Team, Merchants Department, Impacted Call Centre Agents.

Field Support Engineer X2

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Field Support Engineer

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Linux Systems Engineer Sandton

 Sabenza It Recruitment

Sandton

Calling ALL Linux System Engineers Do you want to indulge in the perks of REMOTE WORK Are you passionate remote work, allowing you to achieve a healthy work-life balance while making significant contributions to

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Change Management Consultant Johannesburg North

 Network Contracting Solutions

North Johannesburg

Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation

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X2 Service Desk Agent I NEW

Sandton

 Negotiable

allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.

Senior Data Scientist Johannesburg

 E-merge It Recruitment

Johannesburg

 1000000

range of predictive models across the entire credit life cycle. Responsibilities: Understand and interpret application of predictive models across the entire credit life cycle. Conduct continuous research aimed at identifying E-mail Nokuthula on nokuthulag e-Merge.co.za or call her for a chat on 011 463 3633 to discuss this and

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