driven and experienced Service Desk Team Leader to lead and inspire our team in providing exceptional smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing objectives for the team, delegate tasks effectively, and monitor progress. Motivate and develop team members through
a junior management role supervising a helpdesk team
Consulting House, looking to place an IT Heldesk Team Leader on-site at Client of theirs. Minimum requirements: a junior management role supervising a helpdesk team Working Experience in the IT industry supporting
Our client, a global leader in providing innovative retail software solutions, is on the hunt for an an experienced and knowledgeable Team Lead Skill Requirements: Expertise in Java/Java EE Solid experience customer projects as a Java Developer, while mentoring Teams and overseeing projects A strong communicator, able translate technical specifications to non-technical teams and clients SAP experience considered advantageous position, please apply today You can also contact the team on 031 350 4018 or visit our website. Correspondence
but not limited to:
Management, Problem Management, Change Management, Service management)Process Specific Skills:
Service Delivery is vital
Take full responsibility for any in scope monthly service / project reviews and identify opportunities for client teams to manage their clients account, ensuring on-time client renewals
Lead and oversee a team of Platforms/End-User Workspace engineers who are responsible for delivering Computing and Microsoft 365 service architecture, service design, service management and configuration the associated risks in regard to IT assets and services. Ensure that the IT infrastructure is reliable Coordinate with other IT teams and vendors to deliver high-quality IT services and solutions. This is what enforce IT policies and procedures for the platforms team Plan and execute Platforms projects and initiatives
Are you a skilled leader with a passion for technology and a track record of delivering successful Application Team Leader to lead our team of application developers and drive the delivery of high-quality on exciting projects, collaborate with a diverse team of professionals, and contribute to the success
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions Lead client engagements to ensure consistent service delivery; Contribute to business development in select Quality and PE team. Solutioning and Implementation Design: BD Team, Strategic Deal Team, designated operations